🚦 Service Notifications 2021
Regular Scheduled Maintenance
At ZeroSSL we use scheduled maintenance windows to perform maintenance during which certificate operations might intermittently be impaired. Maintenance windows follow these guidelines:
- Scheduled Saturdays starting from 11pm GMT+1, except for certain holidays and blackout periods
- Last for 2 hours
- Normal operations are resumed once the maintenance is completed
👉 Outside of these windows, ad-hoc maintenance might be performed for important updates.
Please find updates about other service notifications and updates below:
December 2021
| 07.12.2021 |
- 🟠 17:00 (GMT+1)
- We are currently experiencing issues with our hosting provider AWS. Due to this you may experience login issues and slowness of the system. We apologise for any inconvenience caused.
- 🟢 01:20 (GMT+1)
-
👉 Our system has recovered and no further issues are expected.
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| 06.12.2021 |
- 🟠 06:00 (GMT+1)
- We are experiencing an intermittent and short-term backlog with our certificate issuance. You may experience delayed issuance until all the backlog has been cleared.
- 🟡 16:00 (GMT+1)
- Issues are still ongoing and delays can be expected
🟢 11:20 (GMT+1) - 7th December
👉 Certificate issuance backlog has cleared and has returned to expected performance.
|
November 2021
| 20.11.2021 |
- 🟠 07:00 (GMT+1)
- Scheduled maintenance starting; this might impact ZeroSSL performance for a short period of time
- 🟡 08:35 (GMT+1)
- 👉 Everything is back to normal and ZeroSSL is up and running.
|
| 15.11.2021 |
- 🟠 07:17 (GMT+1)
- We are experiencing an intermittent and short-term backlog with our certificate issuance. You may experience delayed issuance until all the backlog has been cleared.
- 🟢 15:20 (GMT+1)
-
👉 Certificate issuance backlog has cleared and has returned to expected performance.
|
| 11.11.2021 |
- 🟠 07:50 (GMT+1)
- We are experiencing an intermittent and short-term backlog with our certificate issuance. You may experience delayed issuance until all the backlog has been cleared.
- 🟢 10:20 (GMT+1)
-
👉 Certificate issuance backlog has cleared and has returned to expected performance.
|
October 2021
| 25.10.2021 |
- 🟠 08:50 (GMT+1)
- We are experiencing an intermittent and short-term backlog with our certificate issuance. You may experience delayed issuance until all the backlog has been cleared.
🟢 14:00 (GMT+1)
👉 Certificate issuance backlog has cleared and has returned to expected performance.
|
June 2021
| 03.06.2021 |
- 🟠 06:50 (GMT+1)
- We are experiencing an intermittent and short-term backlog with our certificate issuance. You may experience delayed issuance until all the backlog has been cleared.
- 🟢 14:00 (GMT+1)
-
👉 Certificate issuance backlog has cleared and has returned to expected performance.
|
| 02.06.2021 |
- 🟠 05:50 (GMT+1)
- We are experiencing an intermittent and short-term backlog with our certificate issuance. You may experience delayed issuance until all the backlog has been cleared.
- 🟢 14:00 (GMT+1)
-
👉 Certificate issuance backlog has cleared and has returned to expected performance.
|
May 2021
| 28.05.2021 |
- 🟠 04:58 (GMT+1)
- We are experiencing an intermittent and short-term backlog with our certificate issuance. You may experience delayed issuance until all the backlog has been cleared.
- 🟡 10:20 (GMT+1)
- We are actively monitoring the backlog and will update you as soon as one is available.
- 🟢 14:00 (GMT+1)
-
👉 Certificate issuance backlog has cleared and has returned to expected performance.
|
| 17.05.2021 |
- 🟠 06:28 (GMT+1)
- We are currently experiencing delays in issuing 90-day and 1-year certificates. Our validation staff is currently working hard to fulfill your order.
- 🟡 12:20 (GMT+1)
- At this moment we cannot confirm when this issue will be resolved and will post any further updates here
- 🟢 15:00 (GMT+1)
-
👉 Certificate issuance backlog has cleared and has returned to expected performance.
|
| 15.05.2021 & 16.05.2021 |
- 🟠 23:00 (GMT+1)
- Our platform will have 12h maintenance windows.
- ZeroSSL will not be able to issue & renew certificates in that timeframe.
- 🟢 11:00 (GMT+1)
-
👉 Everything is back to normal and ZeroSSL is up and running.
|
April 2021
17.04.2021 - Scheduled Maintenance
|
- 🟠 11:00 (GMT+1)
- Our platform will have a 4h maintenance window.
- ZeroSSl will not be able to issue & renew certificates in that timeframe.
- 🟢 17:00 (GMT+1)
-
🏁 Scheduled end of maintenance.
|
- 🟠 23:00 (GMT+1)
- Our platform will have a 2h maintenance window.
- ZeroSSl will not be able to issue & renew certificates in that timeframe.
- 🟢 02:00 (GMT+1)
-
🏁 Scheduled end of maintenance.
|
10.04.2021 - Scheduled Maintenance
|
- 🟠 23:00 (GMT+1)
- Our platform will have a 12h maintenance window.
- ZeroSSl will not be able to issue & renew certificates in that timeframe.
- 🟢 11:00 (GMT+1)
-
🏁 Scheduled end of maintenance.
|
03.04.2021 - Scheduled Maintenance
|
- 🟠 23:00 (GMT+1)
- Our platform will have a 2h maintenance window.
- ZeroSSl will not be able to issue & renew certificates in that timeframe.
- 🟢 02:00 (GMT+1)
-
🏁 Scheduled end of maintenance.
|
March 2021
27.03.2021 - Scheduled Maintenance
|
- 🟠 00:59 (GMT+1)
-
Our platform will have a 2h maintenance window.
ZeroSSL will not be able to issue & renew certificates in that timeframe.
👉 The dashboard will allow you to create new certificates, they will simply get issued as soon the maintenance is completed.
- 🟢 03:00 (GMT+1)
-
🏁 Scheduled end of maintenance.
|
20.03.2021 - Scheduled Maintenance
|
- 🟠 00:59 (GMT+1)
-
Our platform will have a 2h maintenance window.
ZeroSSL will not be able to issue & renew certificates in that timeframe.
👉 The dashboard will allow you to create new certificates, they will simply get issued as soon the maintenance is completed.
- 🟢 03:00 (GMT+1)
-
🏁 Scheduled end of maintenance.
|
07.03.2021 - Scheduled Maintenance
|
- 🟠 00:59 (GMT+1)
-
Our platform will have a 2h maintenance window.
ZeroSSL will not be able to issue & renew certificates in that timeframe.
👉 The dashboard will allow you to create new certificates, they will simply get issued as soon the maintenance is completed.
- 🟢 03:00 (GMT+1)
-
🏁 Scheduled end of maintenance.
|
02.03.2021
|
- ❌ 02.03.2021
- It is not possible to create certificates with a .ml or .cf TLD via CNAME verification.
- 🟡 02.03.2021
- We received several reports and the issue was escalated internally, it seems there is an issue with connecting the DNS for both TLDs.
- 🟢 03.03.2021 15:22
-
👉 It's possible to create certificates with .ml or .cf TLD again.
|
February 2021
| 28.02.2021 |
- 🟠 01:00 (GMT+1)
- Planned Maintenance - Disaster Recovery Plan.
- 🟢 10:00 (GMT+1)
-
👉 Maintenance is complete.
|
| 25.02.2021 |
- ❌ 07:00 (GMT+1)
- It's not possible to issue certificates via our ACME clients for older ACME accounts - our Developer team is investigating this further with our CA
- 🟡 09:45 (GMT+1)
- Several users have reported the error message "userActionRequired - Terms of service have changed" - this was caused due to a TOS update from our CA and has been rolled back.
- 🟢 17:45 (GMT+1)
-
👉 Everything is back to normal and certificates via ACME can be issued again
|
| 🚧 Planned Maintenance |
|
2021-02-23
|
|
🟡
12:00 (UTC)
|
Our platform will have a 1-hour maintenance window.
ZeroSSL will not be able to issue & renew certificates in that timeframe.
👉 The dashboard will allow you to create new certificates, they will simply get issued as soon the maintenance is completed.
|
|
🏁
13:15 (UTC)
|
Maintenance is completed.
|
| 🚧 Planned Maintenance |
|
2021-02-20
|
🟡
23:59 (UTC) |
Our platform will have a 2h maintenance window.
ZeroSSL will not be able to issue & renew certificates in that timeframe.
👉 The dashboard will allow you to create new certificates, they will simply get issued as soon the maintenance is completed.
|
|
2021-02-21
|
|
🏁
02:00 (UTC)
|
Maintenance is completed.
|
| 🚧 Planned Maintenance |
|
2021-02-13
|
🟡
23:59 (UTC) |
Our platform will have a 2h maintenance window.
ZeroSSL will not be able to issue & renew certificates in that timeframe.
👉 The dashboard will allow you to create new certificates, they will simply get issued as soon the maintenance is completed.
|
|
2021-02-14
|
|
🏁
02:00 (UTC)
|
Maintenance is completed.
|
| 🚧 Planned Maintenance |
|
2021-02-06
|
🟡
23:59 (UTC) |
Our platform will have a 2h maintenance window.
ZeroSSL will not be able to issue & renew certificates in that timeframe.
👉 The dashboard will allow you to create new certificates, they will simply get issued as soon the maintenance is completed.
|
|
2021-02-07
|
|
🏁
02:00 (UTC)
|
Maintenance is completed.
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January 2021
| 🚧 Planned Maintenance |
|
2021-01-30
|
🟡
23:00 (UTC) |
Our platform will have a 3h maintenance window.
ZeroSSL will not be able to issue & renew certificates in that timeframe.
👉 The dashboard will allow you to create new certificates, they will simply get issued as soon the maintenance is completed.
|
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2021-01-31
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🏁
02:00 (UTC)
|
Maintenance is completed.
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