🚦 Service Notifications 2021

 Regular Scheduled Maintenance

At ZeroSSL we use scheduled maintenance windows to perform maintenance during which certificate operations might intermittently be impaired. Maintenance windows follow these guidelines:

  • Scheduled Saturdays starting from 11pm GMT+1, except for certain holidays and blackout periods
  • Last for 2 hours
  • Normal operations are resumed once the maintenance is completed

πŸ‘‰ Outside of these windows, ad-hoc maintenance might be performed for important updates.

Please find updates about other service notifications and updates below:

December 2021
07.12.2021
🟠 17:00 (GMT+1)
We are currently experiencing issues with our hosting provider AWS. Due to this you may experience login issues and slowness of the system. We apologise for any inconvenience caused. 
🟒 01:20 (GMT+1)

πŸ‘‰ Our system has recovered and no further issues are expected. 

06.12.2021
🟠 06:00 (GMT+1)
We are experiencing an intermittent and short-term backlog with our certificate issuance. You may experience delayed issuance until all the backlog has been cleared.
🟑 16:00 (GMT+1)
Issues are still ongoing and delays can be expected
🟒 11:20 (GMT+1) - 7th December

πŸ‘‰ Certificate issuance backlog has cleared and has returned to expected performance.

November 2021
20.11.2021
🟠 07:00 (GMT+1)
Scheduled maintenance starting; this might impact ZeroSSL performance for a short period of time
🟑 08:35 (GMT+1)
πŸ‘‰ Everything is back to normal and ZeroSSL is up and running.
15.11.2021
🟠 07:17 (GMT+1)
We are experiencing an intermittent and short-term backlog with our certificate issuance. You may experience delayed issuance until all the backlog has been cleared.
🟒 15:20 (GMT+1)

πŸ‘‰ Certificate issuance backlog has cleared and has returned to expected performance.

11.11.2021
🟠 07:50 (GMT+1)
We are experiencing an intermittent and short-term backlog with our certificate issuance. You may experience delayed issuance until all the backlog has been cleared.
🟒 10:20 (GMT+1)

πŸ‘‰ Certificate issuance backlog has cleared and has returned to expected performance.

October 2021
25.10.2021
🟠 08:50 (GMT+1)
We are experiencing an intermittent and short-term backlog with our certificate issuance. You may experience delayed issuance until all the backlog has been cleared.
🟒 14:00 (GMT+1)

πŸ‘‰ Certificate issuance backlog has cleared and has returned to expected performance.

June 2021
03.06.2021
🟠 06:50 (GMT+1)
We are experiencing an intermittent and short-term backlog with our certificate issuance. You may experience delayed issuance until all the backlog has been cleared.
🟒 14:00 (GMT+1)

πŸ‘‰ Certificate issuance backlog has cleared and has returned to expected performance.

02.06.2021
🟠 05:50 (GMT+1)
We are experiencing an intermittent and short-term backlog with our certificate issuance. You may experience delayed issuance until all the backlog has been cleared.
🟒 14:00 (GMT+1)

πŸ‘‰ Certificate issuance backlog has cleared and has returned to expected performance.

May 2021
28.05.2021
🟠 04:58 (GMT+1)
We are experiencing an intermittent and short-term backlog with our certificate issuance. You may experience delayed issuance until all the backlog has been cleared.
🟑 10:20 (GMT+1)
We are actively monitoring the backlog and will update you as soon as one is available.
🟒 14:00 (GMT+1)

πŸ‘‰ Certificate issuance backlog has cleared and has returned to expected performance.

17.05.2021
🟠 06:28 (GMT+1)
We are currently experiencing delays in issuing 90-day and 1-year certificates. Our validation staff is currently working hard to fulfill your order.
🟑 12:20 (GMT+1)
At this moment we cannot confirm when this issue will be resolved and will post any further updates here
🟒 15:00 (GMT+1)

πŸ‘‰ Certificate issuance backlog has cleared and has returned to expected performance.

15.05.2021 & 16.05.2021
🟠 23:00 (GMT+1)
Our platform will have 12h maintenance windows.
ZeroSSL will not be able to issue & renew certificates in that timeframe.
🟒 11:00 (GMT+1) 

πŸ‘‰ Everything is back to normal and ZeroSSL is up and running.

April 2021

17.04.2021 - Scheduled Maintenance

🟠 11:00 (GMT+1)
Our platform will have a 4h maintenance window.
ZeroSSl will not be able to issue & renew certificates in that timeframe.
🟒 17:00 (GMT+1)

🏁 Scheduled end of maintenance.

🟠 23:00 (GMT+1)
Our platform will have a 2h maintenance window.
ZeroSSl will not be able to issue & renew certificates in that timeframe.
🟒 02:00 (GMT+1)

🏁 Scheduled end of maintenance.

10.04.2021 - Scheduled Maintenance

🟠 23:00 (GMT+1)
Our platform will have a 12h maintenance window.
ZeroSSl will not be able to issue & renew certificates in that timeframe.
🟒 11:00 (GMT+1)

🏁 Scheduled end of maintenance.

03.04.2021 - Scheduled Maintenance

🟠 23:00 (GMT+1)
Our platform will have a 2h maintenance window.
ZeroSSl will not be able to issue & renew certificates in that timeframe.
🟒 02:00 (GMT+1)

🏁 Scheduled end of maintenance.

March 2021

27.03.2021 - Scheduled Maintenance

🟠 00:59 (GMT+1)

Our platform will have a 2h maintenance window.
ZeroSSL will not be able to issue & renew certificates in that timeframe.

πŸ‘‰ The dashboard will allow you to create new certificates, they will simply get issued as soon the maintenance is completed.

🟒 03:00 (GMT+1)

🏁 Scheduled end of maintenance.

20.03.2021 - Scheduled Maintenance

🟠 00:59 (GMT+1)

Our platform will have a 2h maintenance window.
ZeroSSL will not be able to issue & renew certificates in that timeframe.

πŸ‘‰ The dashboard will allow you to create new certificates, they will simply get issued as soon the maintenance is completed.

🟒 03:00 (GMT+1)

🏁 Scheduled end of maintenance.

07.03.2021 - Scheduled Maintenance

🟠 00:59 (GMT+1)

Our platform will have a 2h maintenance window.
ZeroSSL will not be able to issue & renew certificates in that timeframe.

πŸ‘‰ The dashboard will allow you to create new certificates, they will simply get issued as soon the maintenance is completed.

🟒 03:00 (GMT+1)

🏁 Scheduled end of maintenance.

02.03.2021

❌ 02.03.2021
It is not possible to create certificates with a .ml or .cf TLD via CNAME verification.
🟑 02.03.2021
We received several reports and the issue was escalated internally, it seems there is an issue with connecting the DNS for both TLDs.
🟒 03.03.2021 15:22

πŸ‘‰ It's possible to create certificates with .ml or .cf TLD again.

February 2021
28.02.2021
🟠 01:00 (GMT+1)
Planned Maintenance - Disaster Recovery Plan.
🟒 10:00 (GMT+1)

πŸ‘‰ Maintenance is complete.

25.02.2021
❌ 07:00 (GMT+1)
It's not possible to issue certificates via our ACME clients for older ACME accounts - our Developer team is investigating this further with our CA
🟑 09:45 (GMT+1)
Several users have reported the error message "userActionRequired - Terms of service have changed" - this was caused due to a TOS update from our CA and has been rolled back. 
🟒 17:45 (GMT+1)

πŸ‘‰ Everything is back to normal and certificates via ACME can be issued again

🚧 Planned Maintenance 

2021-02-23

🟑
12:00 (UTC)

Our platform will have a 1-hour maintenance window.
ZeroSSL will not be able to issue & renew certificates in that timeframe.

πŸ‘‰ The dashboard will allow you to create new certificates, they will simply get issued as soon the maintenance is completed.

🏁
13:15 (UTC)

Maintenance is completed.

🚧 Planned Maintenance 

2021-02-20

🟑
23:59 (UTC)

Our platform will have a 2h maintenance window.
ZeroSSL will not be able to issue & renew certificates in that timeframe.

πŸ‘‰ The dashboard will allow you to create new certificates, they will simply get issued as soon the maintenance is completed.

2021-02-21

🏁
02:00 (UTC)

Maintenance is completed.

 

🚧 Planned Maintenance 

2021-02-13

🟑
23:59 (UTC)

Our platform will have a 2h maintenance window.
ZeroSSL will not be able to issue & renew certificates in that timeframe.

πŸ‘‰ The dashboard will allow you to create new certificates, they will simply get issued as soon the maintenance is completed.

2021-02-14

🏁
02:00 (UTC)

Maintenance is completed.

 

🚧 Planned Maintenance 

2021-02-06

🟑
23:59 (UTC)

Our platform will have a 2h maintenance window.
ZeroSSL will not be able to issue & renew certificates in that timeframe.

πŸ‘‰ The dashboard will allow you to create new certificates, they will simply get issued as soon the maintenance is completed.

2021-02-07

🏁
02:00 (UTC)

Maintenance is completed.

January 2021
🚧 Planned Maintenance 

2021-01-30

🟑
23:00 (UTC)

Our platform will have a 3h maintenance window.
ZeroSSL will not be able to issue & renew certificates in that timeframe.

πŸ‘‰ The dashboard will allow you to create new certificates, they will simply get issued as soon the maintenance is completed.

2021-01-31

🏁
02:00 (UTC)

Maintenance is completed.

 



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