Certificates can be cancelled as long as their status is "Draft" or "Pending Validation". To cancel a certificate, navigate to the certificates list and choose "Cancel Certificate" from the right-hand options menu. Once clicked, you will need to confirm your cancellation once more before it comes into effect.
Cancelling a certificate will free up a credit on your ZeroSSL account, which means that you will be able to replace your cancelled certificate with a new one.
Please note that cancelling an SSL certificate cannot be reversed.
If your certificate is already in "Issued" status, it cannot be cancelled.
Need more help?
Maybe one of these articles can help?
- If you need to revoke a certificate, please check this article: Certificate Revocation
- Visit this Troubleshooting article for further help!!
- Please check for an ongoing service incident.