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Troubleshooting

Guidelines in case something goes wrong

Certificate verification

  • ❌ I have troubles during certificate verification
  • Overview of the changes to Wildcard and Multi-Domain certificates
  • Troubleshooting - Email Verification
  • Troubleshooting - HTTP File Upload
  • Troubleshooting - DNS (CNAME) Verification
  • Invalid CAA Records
See all 8 articles

Certificate stuck in Pending Validation

  • ❌ My certificate won't issue or is stuck in Pending Validation
  • Forbidden domain names
  • Restricted Countries
  • Other reasons for pending validation

Certificate issues after installation

  • ❌ I have troubles with the installation of my SSL certificate
  • Legacy Client Compatibility Cross-Signed Root Certificates
  • 🔎 Useful diagnostics tools during or after installation
  • Your Connection to This Site Is Not Fully Secure
  • Other Common Errors After Installing Your SSL Certificate
  • Missing Private Key
See all 9 articles

Account

  • Logging In
  • SSL For Free (Legacy) - Troubleshooting
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